Refund policy

Thank you for shopping at Gearlawn.shop. If you are not entirely satisfied with your purchase, we are here to help.
1. Return Window We offer a 30-day return policy, which means you have 30 calendar days after receiving your item to request a return.
2. Eligibility Criteria for Returns To be eligible for a return, your item must meet the following conditions:
• The item must be in the same condition that you received it: unused, unworn, and in its original packaging.
• You must possess the receipt or proof of purchase.
• Customized or clearance items (if applicable) are non-returnable.
3. Return Process
1. Contact our customer support team at support@gearlawn.shop within 30 days of delivery to initiate a return.
2. Provide your order number, details of the item, and photos/videos if the product arrived damaged or defective.
3. If your return is accepted, we will provide you with the return address and instructions on how and where to send your package.
Note: Returns sent back without prior authorization will not be accepted.
4. Return Shipping Costs & Restocking Fees
• Defective, Damaged, or Incorrect Items: If the return is due to an error on our part (e.g., wrong item received, damaged during transport), Gearlawn will cover the return shipping cost or issue a free replacement.
• Customer Preference / Buyer's Remorse: If you are returning an item due to change of mind or ordering the wrong size/part, you (the customer) will be responsible for paying the return shipping fees.

• Restocking Fee: We do NOT charge any restocking fees.
5. Refunds
• Once your return is received and inspected, we will send you an email notifying you of the approval or rejection of your refund.
• If approved, your refund will be processed automatically to your original payment method (e.g., PayPal) within 5 to 7 business days.
6. Contact Us For any questions regarding returns and refunds:
• Store Name: Gearlawn
• Email: support@gearlawn.shop
• Address: 15 BR.I.MOTO DES FAR, ABETTIH, TANTAN 82022, MOROCCO
• Phone: +212 774-865067