Privacy policy

This Privacy Policy explains how Gearlawn.shop, operated by ROBERT TUKA, collects, uses, and shares personal information when you visit our website, make a purchase, or contact our team.

1. Personal Information We Collect

Depending on how you interact with our store, we collect the following information:

  • Contact Information: Your name, billing address, shipping address, email address, and phone number.

  • Payment Information: Payments are processed securely through Shopify Payments. We do not store your full payment card numbers or have access to your full financial credentials.

  • Order Information: Products purchased, selected options, order value, and shipping details.

  • Customer Support Information: Information you provide when contacting us, including order references, messages, and photos or videos submitted for product support, returns, installation, or warranty inquiries.

  • Device and Usage Information: Your IP address, browser type, time zone, and information collected through cookies and similar technologies when you browse our website.

2. How We Use Your Personal Information

We use your information to:

  • Process payments, verify orders, and help prevent fraudulent transactions.

  • Fulfill orders and arrange shipping and delivery.

  • Send order confirmations, tracking information, and service updates.

  • Respond to questions and manage returns, exchanges, refunds, installation inquiries, and warranty support.

  • Understand how visitors use our website and improve the shopping experience.

  • Measure advertising performance through the services described below.

  • Comply with applicable legal obligations and protect our legal rights.

3. Sharing Your Personal Information

We share relevant information with service providers when necessary to operate our store and provide the services you request. These may include:

  • Shopify and Shopify Payments: To operate our online store, process payments, and support secure checkout.

  • Shipping and Fulfillment Providers: To prepare, transport, and deliver your order to your address in the United States.

  • Installation and Product Support Providers: Where necessary to arrange installation or assist with a product or warranty request.

  • Google Services: We use Google Merchant Center for product listings and Google Ads for advertising and performance measurement. These services may process device, browsing, and interaction information through their applicable integrations.

We may also disclose information where necessary to comply with applicable law or protect our legal rights.

We do not sell, rent, or trade your personal information to third parties for commercial marketing purposes.

4. Cookies and Similar Technologies

Our website uses cookies and similar technologies to support store functionality, remember preferences, understand website usage, and measure advertising performance.

Please refer to our Cookie Policy for further information about these technologies and how to manage your preferences.

5. Your Privacy Rights

Depending on your location and applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

To submit a privacy request, email support@gearlawn.shop We may need to verify your identity before completing your request.

6. Contact Information

For questions about this Privacy Policy or the handling of your personal information, please contact us:

Store Name: Gearlawn
Owner: ROBERT TUKA
Email: support@gearlawn.shop
Business Address: KURZE GASSE 3 2340 MÖDLING AUSTRIA
Phone: +1 (804) 505-5328